To survive in today’s competitive world, it is essential to make the right decisions at the right time to improve your customer journey, operational efficiency, and business growth.
Data empowers the right decisions, and the timely access of the data can be achieved by making it available to the decision-makers in a self-service manner.
As a data and analytics leader, we empathize with your goal of creating a data-driven organization.
During our journey of leading the data and analytics organizations, we have realized that the issue is not the unavailability of data, rather it is understanding what data exists, making it accessible, and driving the insights from it on time.
Given self-service analytics spans across the IT, Data, and Business teams, Data Leader is not only challenged with building the right framework and solution, but he also needs to ensure that the data is adequately secured and accessed by the right people.
By solving multiple technical, process, and people challenges at multiple organizations, we were able to define a framework that can be used across the organizations to avoid the pitfalls of implementing self-service analytics.